Customer Administration

Issue new booking confirmations
Cancellation confirmation
Copies of new e-confirmations
Issue individual confirmation
Re-direct booking confirmations
Change booking
Find booking
Cancellation
Rebooking with 100% flexibility. Payments, comments, travellers are carried over to the changed booking
Customer database
Advanced search functions for export for example for those who have not travelled during a certain period, who have not traveeled a specific number of times, VIP-customers, those who have ordered brochures but not booked
Post-code searches can be generated according to logical postal code systems
Communication
Issue letter/message, addresses come automatically from the database
Split invoice
Gift voucher
Provisional bookings
Automatic storage of confirmation sent to customer
Automatic web-based control of receipt of important information by customer
Reconciliation of duplicate entries when exporting customer database