Customer Administration

Customer administration

  • Issue new booking confirmations

  • Cancellation confirmation

  • Copies of new e-confirmations

  • Issue individual confirmation

  • Re-direct booking confirmations

  • Change booking

  • Find booking

  • Cancellation

  • Rebooking with 100% flexibility. Payments, comments, travellers are carried over to the changed booking

  • Customer database

  • Advanced search functions for export for example for those who have not travelled during a certain period, who have not traveeled a specific number of times, VIP-customers, those who have ordered brochures but not booked

  • Post-code searches can be generated according to logical postal code systems

  • Communication

  • Issue letter/message, addresses come automatically from the database

  • Split invoice

  • Gift voucher

  • Provisional bookings

  • Automatic storage of confirmation sent to customer

  • Automatic web-based control of receipt of important information by customer

  • Reconciliation of duplicate entries when exporting customer database

 

Booking package tours and dynamic packaging of travel products

Booking of package tours, dynamic packaging of travel products. online booking for end customer, agents

Mobile booking and web page

Mobile booking and web page

Travel production

Travel production in back office is an integrated part of Travelize web solution for the travel industry

Web publishing

Web publication completely integrated with travel bookings for tour operators, incoming agents, cabin letting agencies, and other travel trade actors

Finance Back Office

Finance function with integrated OCR and credit card payment facility for travel booking is an important part of Travelize

Reports, Back Office

Reports are an important part of the Travelize Back Office section

Agent bookings and effective supplier handling

Agent booking and effective supplier collaboration an integrated part of Travelize web solution for travel. Suppliers able to log in and update allotmetns, etc. Agents book directly through the system

Marketing of travel and tours

Marketing of tours with newsletters, advanced discount rules, XML export of bookings , etc are all handled by Travelize marketing module

Multi-lingual and multi-corporate version

Multi-corporate and multi-lingual version with currency module for travel booking

Gift card module

Web client can buy gift card on the website on any preferred amount. The gift card, with a secure webcode, is sent automatically as soon as it has been paid. Upon booking a tour the customer can enter the webcode and it is checked for validity and automatically used. Gift card can also be used from My Booking.

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