It is now possible to show to which destinations there are direct flights.
Allocate rooms from the booking view
It is now possible to allocate rooms from the booking view page, this if you have upgraded to the new developed view for booking administration.
We have also simplified the view for add-ons by removing pictures and describing text to make it easier to see what each passenger has chosen for add-ons.
The tour guide can send SMS from the digital passenger list
It is now possible for the tour guide to send SMS messages to the passengers from the digital passenger list. If you have our SMS module, this function will be available from the next update. If you don't have our SMS module, please don't hesitate to contact our support for more information.
Show that your holiday is climate compensated
Display on your website that your holiday is climate compensated.
New display to see where an addition is connected
New display (similar to hotels where room type is used) is implemented on the additions edit page. You can see which recources it is presently connected to (projects, hotels and products) and direct links to those resources.
For every transport you can state the final pickup time, the pickup place, comments, and disposition. No other information changes on the timetable. The deviant times, information and comments will be saved together with that specific transport and will only be displayed on the passenger list for this transport for every departure point and on the digital passenger list. Disposition can be specified for every pickup destination to divide up busses, taxi transfers etc. Passenger list per departure point and digital passenger list will be grouped per disposition. The connection planning tool will also show which pick up points that is connected to each disposition and number of booked passengers. When the time and/or information has been changed by using the connection planning tool the original time will be crossed-out on the booking confirmation and the new time will be displayed after the crossed-out time.
New summary function for agent invoices
New summary invoice handling for agent invoice bookings has been added. This enables an easy way to create one document for payment referens for the agent for all bookings during a month a similar. Summary invoice for multiple agents can be created at the same time.
New alert rules for projects
New alert rules for projects has been added. Unlimited number of rules can be set to alert in a date band before departure based on booked above or below the set value. This can be used to alert projects where more than the set value has been sold to increase price for instance. Or where less than the set value has been sold to take actions to increase bookings or cancel the tour. When the alert rule is reached for a project, it will be displayed on admin start page.
Possible to select on preliminary status on send message
New functions have been added for customer admin / send message. You can select by preliminary statyus to send to bookings which are preliminary, confirmed or all. You can select to send to only preliminary for example to follow up these bookings.
Automatic display of additional sales and room upgrades on the website
New possibility to automatically display a tab on the destination page for additional sales and room upgrades. Provides an efficient way to automatically display options/additions at an early stage on the website.
Improved safety for admin log-in including two-way authenticication
Updated security for admin log in. Together with this improved safety, the log-in duration can be set more freely. Remote log-out of user can be made, in case a mobile or a computer is lost for example. A user can be logged in on one desktop and one mobile device at the same time.
Possibility for two-way-authenticication has been added. Upon log-in from new device, a one-time password is sent to the user's e-mail. This process is repeated upon log-in from every new device and at a set frequency.
Upload several images at once
It is now possible to upload several images to the image library at once.
Amex in Nets Easy
American Express is now a pay option in Nets Easy. Contact our support if you want to use American Express in Nets Easy. And if you don't already use Nets Easy our support helps you with that as well!
New report Turnover per customer
A new report that shows total turnover per customer is now available to the right in Reports -> Repeat customers.
Zimpler now available for Norwegian operators
Zimpler now offers direct bank payments also for Norwegian operators. Zimpler is fully integrated in Travelize booking and My-Booking and provides easy and cost-efficient payments for Swedish, Norwegian and Finnish tour operators. Please contact our support for further contact with Zimpler.
Clearhaus / Quickpay new payment gateway
A new payment solution is now integrated in Travelize booking and My-Booking with Clearhaus as acquirer through Quickpay. Clearhaus has broad experience and competetive prices for the travel industry. Danish Association of Travel Agents has for example selected Clearhaus for their members. In addition to card payments, mobile payments such as Swedish Swish, Norwegian Vipps and Danish Mobile Pay are handled. Please contact our support to get in contact with Clearhaus/Quickpay.
Sell through partner automatically
New possibility to sell tours from partner automatically on the website as agent. Please see vetlandaresebyra.se/ramkvillabuss where BQ Travel automatically sells tours from Ramkvilla Buss.
Display price before discount in tourlist
New possibility to display price before discount in addition to the current price in the tourlist.
Calendar display on destination pages
A brand new display of tours in calendar format for destination templates has been developed. When this is implemented on the website, you can select per destination if the traditional list view or the new calendar view should be used.
Employ club discount handling
Features in the group booking to keep track of employee discounts for invoicing and similar.
Possible to create bookings from Excel
New feature to create bookings from Excel. Useful for group bookings sent from a partner.
Possibility to add discount/free price per pax
We have added support to be able to add free price (discount or addition) per pax. This requires some adaption of the confirmation template, contact support for more information.
Personal discount based on number of pax on latest booking
The function to generate personal discount code has been upgraded with possibility to dynamically set the discount based on number of pax on latest booking
Manual waiting list without projects
Completely new function to handle waiting list without any waiting listed projects to book on. The interested customer is manually set to a date band and product or website address.
Automatically calculate arrival times on timetable
A new function have been introduced that calculates the arrival times in timetables based on the last city's time and the departure time intervals. See screen recording below for demo.
Predefined comments for admin booking
New function for adding predefined comments for admin bookings. This makes it easier to use a standardized language when communicating with suppliers/hotels.
Automatic pre departure message per product
Automatic pre departure message can now be set with different content per product.
Display of base price together with room selections
Display of base price can be made integrated with room addition as an alternative to showing the base price and room surcharge separately in the booking engine.
Slideshow for room type information in booking flow
A folder of images can now be connected to the room type information that will be shown in the booking flow when the customer clicks on "Read more". See a demo in the screen recording below.
Possible to except transports from driver booking
In the coach booking module it is now possible to set transports to not be included in schedule for driver booking.
Travel together with automatically set on the other booking
Setting travel together with on one booking will automatically set the other booking referring to the first booking. No need to enter this on the second booking any more.
Map points with different icons and colors
A new function for adding different types on map points for the destination page has been added. This tagging controls which color and icon the map point has when shown on the page. Which icons/types that are available can be customized to your needs. Contact Travelize Support if you are interested in this feature.
New functions in merge customers
The customer administration tool Merge Customers can now be filtered on activity date, the date band when the client has made bookings, ordered brochures or been added to the custmer database. The purpose is to make it easy to use the function to avoid those which have not been active recently.
The merge function now also suggest the customer connected to the most recent booking which should contain the most relevant information.
A new export function has also been added using the same activity date band filtering and including active clients with postal address.
New tool for weather data on website
New tool for well structured weather data on website. Data can be added per month for various types such as day time temperature, water temperature, number of sun hours etc.
Tool for news flashes in top image
New tool to handle news flashes in top image. Easy to connect per destination document. Can be used to display climate compensation, new tours etc.
Gift card payments shown at cancellation
When the gift card module is used and a booking has been paid with gift card, we show this at cancellation.
New tool for comparing statistical reports
New tools for comparing statistics has been added. The most commonly used reports such as bookings per departure and booking date, including grouping per product and project type, are currently available. Additional reports will be added. The report displays the value for the searched date band and the comparing number of bookings and turnover in the comparing period such as last year.
Alert for web client changes
New function to display alert of new web client changes to bookings. Default value is changes made during the last 7 days.
In the report, details about the booking and the change are displayed. You can also confirm the changes to remove the alert from admin startpage.
The report can also be filtered on any date band, on project, changed text etc. The report is found at the bottom of customer admin.
Automatic destination picture with link in mail with booking confirmation and customer survey
New features for automatically include picture with link to destination on custom mail for booking confirmations and for customer surveys.
Automatic image and link to destination and hotel in Rebuild Booking mail
The automatic email that can be sent out when a booking has been started but not completed, Rebuild Booking, can now also contain image from destination and hotel. The image is linked directly to the destination / hotel the customer has been interested in.
Efficient finding and updating of not valid mobile numbers
The interest for our automatic SMS function for various triggers in the booking process is increasing. To efficiently find not valid mobile numbers multiple ways to search and update customer records have been added.
Automatic display of roomtypes per hotel on website
Functions to automatically display images and texts for room types per hotel on website.
New handling of top image from destination in booking engine
New handling of top image from destination in booking engine. Enables a better looking booking engine.
Connect customer categories per product type
New possibility to connect customer categories on product types for efficient marketing. All customers with bookings within the product type will automatically be connected to the corresponding categories. Together with Paloma newsletter system, the lists will be automatically updated.
New mobile participants list with check-in functions
New mobile participants list with check-in functions, among other features, has been added. This is intended for staff on tour to be able to handle various tasks easily through a mobile.
New reminder handling
A new improved and modernised reminder function has been added. Different standard texts can be added and selected. New option to select whether to include booking confirmation PDF in the email or not.
New functions for individual discounts
Individual discounts can now handle multiple standard texts, eg for birthdays, campaigns and compensations.
New filter options for projects and products have been added.
Possibility to edit and move a discount between bookings.
Improvements with customer cancellation through My booking
An extra warning message can be customised when the customer cancel through My booking.
A mail can be sent to the tour operator upon cancellation by client.
Simple transport division added on various reports
A simple handling of division of transport for a tour, such as different coaches, has been added on relevant reports.
Various new functions in room lists
Possibility to select which columns should be included on the list. Standard selections can be stored.
Possible to send the room list as a PDF.
New grouping functions have also been added.
New improved room division
The room division in admin has been modernised with improved error handling among other improvements.
Rules for cancellation fees per product
Functions to set cancellation fee rules per product have been added.
Modernised transport list
New transport list according to our modernised standard for reports has been added. Simplified handling and better looking reports.
Possibility with tailored mail for forgot password
Possibility to edit a custom message for the forgotten password mail to customers.
ISO 20022 inbound payments file handling
New handling for easy import of files in the new EU standard, ISO 20022, has been added.
New charter booking engine
Completely new charter booking engine has been developed. Includes advanced filtering options, modern display of hotels with attributes and different room prices, easy navigation to later / earlier dates etc. Please visit skilink.se for inspiration (website in Swedish).
Scheduled After Return e-mail
New possibility for an automatic scheduled e-mail after returning from the trip has been added.
New simplified board handling
New modernised board handling for hotel has beed added enabling more efficient upload and change of board prices. A new copy function has also been added.
New logics for day cruises with the VikingLine API
New logics for day cruises with the VikingLine API have been added.
Simplified administration of legal pdf attachments
A simplified handling to upload and select which documents to attach to booking confirmations has been added under system administration.
Video instructions for FerryGateway API have been addded
Video instructions have been added to the support page for Ferry Gateway API, used for direct booking to Viking Line among other ferry companies.
Internal document library per tour / project
New document library for internal documents connected to the project. Can be used to store supplier confirmations, flight confirmations etc.
Different child prices for additions without adding separate additions
Instead of separata additions for different prices to children, this can now be set directly on the price row in the new addition handling. Up to two child prices for different age groups can be handled. This can only be used together with the new addition booking where the addition is displayed one time and selection of all or individual travellers is made below.
Improved and simplified administration of additions
Entirely new administration of additions. The overview shows additions with active prices with date band ending after the current date to reduce the number of lines shown. Adding and editing additions in the new admin layout. The price handling is fully integrated and you can quickly add several price rows which are all preset as active. If overlapping date bands are added, these will be automatically split into separate price rows. For multi-language systems, the translations are integrated in the same view for easy adding of all translations.
Possibility to allow supplier to edit hotel attributes directly into the system through secure link
New feature has been added where the supplier can update hotel attributes through secure link sent by e-mail.
Possibility to create free invoice directly from website form
Possibility to create preliminary free invoice from a website form has been added. This can be used for destinations and tours without set departure dates for instance.
Display of the actual name of the traveller for addition booking
The actual name of the traveller can be displayed for addition booking in the booking name to make the process more personal and easy for the customer.
Updated booking of travel and cancellation insurance
New possibility to show boxes for travel and cancellation insurances where it is easy to select all travellers or individual travellers. Text, image and read more text can easily be added and amended through a new function to edit these for the booking engine. Together with the seating module, similar feature is available for booking of seating.
API booking through FerryGateway to Viking Line, Stena Line, Tallink
New module for API booking to ferry lines connected to FerryGateway. Booking of cabin, meal and extras such as spa entrance, is automised. Allocation and prices are received from the ferry line booking system and passenger information and similar is booked directly into the booking system of the ferry line. Viking Line, Stena Line and Tallink are among the connected ferry companies.
Upgraded display and booking of addtional services
New updated display and booking of additional sales in the booking engine can now be implemented. The additions are grouped together and can be selected for all travellers in one click or for individual travellers. Better looking, more simple and with better overview for the web customer enabling more additional sales.
New report for income reconciliation
A new income reporting tool has been added. You can search and group in multiple ways. The report can be exported to Excel and other formats and facilitates reconcilation and other work.
Customer survey updated with new functions and fully integrated into website design
The customer survey module has received a major upgrade.
The customer reply page can now be fully integrated into the website design and style. This provides an attractive and good looking page for the client where they can continue to browse for the next tour after submitting the replies.
The admin part has received an updated layout, more and simplified filter possibilities and preview option for the survey integrated into the website.
The report for survey replies has a new modern design which is suitable to print PDF or similar to provide to tour leaders and other.
Messages to customers with link to the survey can be scheduled and automatically sent out for example 3 days after return from the tour. The message can automatically be resent after a desired number of days if the customer has not replied.
Store documents on project calculation
New function has been added to upload document to project calculation row. For example to store confirmations from suppliers.
Message function for staff assignment to tour
New features have been added to automatically send out a standard message when staff is connected to a project in the staff module. Upon connecting the staff you can select if the message should be sent.
Customer reply from message function integrated into website
Through the function write letter / message you can request a confirmation and reply from the customer that the message has been received. This can be used for time changes for instance. The target for the reply link can now be fully integrated into the website. Looks good and creates a possibility to create more interaction with the customer.
New features for gift card
A new feature has been added for automatic discount on gift cards. This can easily be activated and changed for campaigns and similar.
More possibilities to make the gift card booking easy and good looking have been added. More texts can be customized and the amount of information for the order person can be reduced.
New functions have been added for differentiated seating prices. The price can be set individually for each seat in the bus. In addition, the price can be made dynamic based on the tour duration.
Automatic tagging based on booked tours in Paloma
The product can now be tagged to one or several customer categories. This can for example be different themes, geographical areas or type of tours. Customers who have booked on the products will automatically be transferred to Paloma and tagged to the lists for efficient marketing based on interest and preferences.
Functions for FAQ handling on website
Features have been added to handle frequently asked questions, FAQ, in the content management section. The FAQs can be tagged to specific categories or be of general kind. This enables you to easily display relevant information for different types of tours and destinations.
New booking for additional nights
A new dynamic booking engine for additional nights have been developed. This is based on the same design as the package booking and to enable the same styling as through the website. After a package booking the customer can select to book additional nights with the hotel and dates preselected. As logged in staff you can use this booking engine for a la carte booking.
Blog for website
A separate section for handling of blog posts for the website has been added. A blog is an efficient way to create interesting articles and landing pages for Google.
Automatic handling of gold customers for mailings in Paloma
New functions to automatically list gold customers for mailings in Paloma have been added. Gold customers can be identified by the number of tours booked or total booked value during for example the last three years. This enables efficient and simple marketing through Palomo for your most important customers.
New automatic display of connection cities and times on website
New functions have been developed to automatically publish a section on the destination pages for cities and time for connections. If you have different connections for different date bands this will also be automatically handled.
Option to automatically anonymize passport information
Features to automatically remove passport details a set number of days after return have been added. From an GDPR perspective, it is normally relevant to remove these data before other personal data are removed. With these new functions this can be fully automised.
Collection of cancellation reasons
New features to collect the cancellation reason have been added. You can have separate options for web customer and logged in staff. A new report for cancellation reasons analysis has been added. The entire cancellation handling for logged in staff has been modernised in conjunction with this.
New functions to sort out inactive timetables
New functions have been added to simplify inactivation of timetables no longer in use on active transports. You can search for the timetables and select to inactive multiple timetables. This makes it easier to add new transports and select the active timetables.
New support page in admin
A new support page in admin has been released. The page is integrated with the new design for the Travelize sites. In addition to a more modern design and simplified handling, features to search through all help documents as well as display of some of the most recent news are integrated.
Modernised multiple transport update and edit single transport
New modernised multiple transport update as well as single transport edit have been released. The fields are grouped in boxes facilitating finding the fields. More fields can be updated from the multiple transport update function. The functions have a updated design and looks better.